Logistics Technology - TotalTrak
TotalTrak, our proprietary web-based purchase order tracking and inventory management system, allows us to report to our customers in a consistent and timely manner on the progress and status of projects. TotalTrak is an extensive online documentation tool that delivers real-time information, including:
- Site photos
- Packing Slips
- Punch Lists
- Carrier BOLs
The freight management application in TotalTrak allows you to see when your product is retrieved from a vendor, its estimated time of arrival, confirmation when it arrives at a consolidation point, and delivered to the final destination.
Our dedicated professionals maintain full contact with our customers to determine timing and outcome of final decision making. We complete the "circle of communication" from our customer back through our organization to ensure the knowledge management of the experience is maintained for our continuous improvement initiatives.
Unique in the industry, we developed TotalTrak to meet your expectation of full transparency and continual communication. TotalTrak provides accurate and timely information - available via web interface 24/7 - that includes shipment status and inventory control as the basis for accurate communications, invoicing and quality control. We also use TotalTrak to keep you up-to-date on changes, installation progress and status of completion.